FAQs

To open an account, simply register via www.prfx.com.au.
Registration takes a couple of minutes and your account is activated as soon as we verify your identification.
PRFX has access to live interbank wholesale exchange rates and will ensure that clients receive a fair and highly competitive outcome as a result. Most tradable currencies are available to our clients.
At PRFX we do not charge any fees for transfers above AUD10,000.00 or currency equivalent.
We charge a standard fee of AUD15 for transfers under AUD10,000 or currency equivalent.
We do not charge correspondent bank fees and payments usually arrive in your beneficiary’s account for the full amount. (some beneficiaries may have bank fees that specifically apply to their accounts by their bank and are totally out of our control).
You can make a transfer by either logging into your PRFX account and get an FX quote by entering:

  • your beneficiary details
  • the currency and amount you have and the currency and amount you want
  • accept the exchange rate
  • you will receive our settlement instructions
  • transfer the currency you have
  • we immediately pay your nominated beneficiary upon receipt of your funds
  • our payment confirmation is emailed and your transfer history is logged in your PRFX account which you can access at any time.

You can also request a transfer by email OR by phone.

We use the Tier 1 Australian banks international payment system and our payments are usually received within 24 hours.
Yes, PRFX can help you bring your money home in foreign currency and exchange it for you providing substantial savings.
PRFX holds an ASIC Australian Financial Services Licence – AFSL 440947 and is registered with AUSTRAC and AFCA. Security of your money is our priority. We receive your money in our client settlement account and immediately pay your nominated beneficiary in the currency you have requested.

Professional Forex Services Pty Ltd trading as PRFX. 1 St Georges Avenue Templestowe Vic 3106 Australia | ABN 47 163 481 472 | Regulated in Australia by ASIC - Australian Securities and Investments Commission, AFSL Number 440947 | Member of AFCA - Australian Financial Complaints Authority, Membership Number 32831.


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